Due to the ongoing serious problems with our helpdesk, as announced on our status site, we have temporarily taken the helpdesk offline.

Customers requiring support are asked to email help(at)sonnetuk.net for assistance.

Anyone with outstanding tickets, or who has submitted a message via our contact forms (which are routed to the helpdesk), who have not received a reply will receive an email from us shortly.

We thank customers for their patience and support whilst we attempt to resolve these problems and get the helpdesk back online.